SHIPPING

Most orders called in before 2pm(PT) ship on the Same Day! Add shipping fees as shown in the upper left hand corner of the order form ($10.95 minimum shipping fee). For shipping within continental U.S., orders will ship primarily FedEx ground. Allow 1 to 8 days delivery for new, in stock items, depending on distance. We also provide express shipping, please ask a salesperson for a quote. For shipping to Alaska, Hawaii, and Puerto Rico, be sure to ask salesperson for a shipping quote. ALL OTHER AREAS, please contact us for shipping rates.

PAYMENT

We accept all major credit cards and PayPal. For credit cards, include card number, expiration date, and name exactly as it appears on the card.

REFUNDS, RETURNS, EXCHANGES, CORES

No returns after 30 days / Damaged or Missing Item claims must be initiated within 2 DAYS of receipt. All returns (except cores) must have a Return Authorization Number issued by customer service. Please call us for assistance. Returns will not be accepted without an R.A. number. Ship with a carrier that provides a tracking method. Go directly to UPS, FedEx, USPS, etc.

All sales are final after 30 days. Returns must be received in the same condition as shipped to receive credit. Cores must be rebuildable. Please package securely and include a copy of your invoice. Print RA number on the outside of the package. Restocking fee of 15% on all returns unless it was our error.

DAMAGE CLAIMS

(ITEMS DAMAGED DURING SHIPPING) Damaged Item claims must be initiated within 2 DAYS of receipt. Report any freight damage to us immediately. Unpack and inspect all parts as soon as they arrive.

 

* The terms 'VW' 'Volkswagen' 'Bug' and 'Beetle' are used for descriptive purposes only. Chuck's Convertible Parts is not associated in any way, shape or form, with Volkswagen of America, or Volkswagen AG. Prices subject to change without notice. Check the website, or call to confirm current pricing and to see new arrivals.